Ku77 Privacy Policy — Your Information Is Our Responsibility

Welcome to ku77. This privacy policy is written to establish a clear and transparent relationship between you and us. ku77 is a trusted online betting and gaming platform in Bangladesh, and we believe your personal data belongs to you.

This privacy policy explains what information we collect when you use the ku77 website or app, how we use it, who it may be shared with, and what rights you have. By accessing or using the ku77 platform, you are deemed to have agreed to this privacy policy.

We want you to use ku77 with complete peace of mind. That's why this privacy policy is written in plain, straightforward language rather than complex legal jargon. If you have any questions, feel free to reach out to our support team at any time.

Ku77 collects your information through three main methods:

a. Information you provide directly:

• Name, email address, mobile number, date of birth, and address collected at registration.
• A copy of your national ID or passport for identity verification.
• Payment method details (Mobile Banking/Nagad number, crypto wallet address).
• Your messages and complaint details when contacting support.

b. Automatically collected information:

• IP address, browser type, and operating system.
• Device ID and login timestamps.
• Your activity on the platform — which pages you visited and how long you spent on them.
• Betting history and transaction logs.

c. Information received from third parties:

• Transaction confirmation details received from the payment gateway.
• Risk assessment data received from fraud prevention services.
• Information received from government agencies for legal purposes.

Ku77 uses your information solely for the following purposes:

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To detect and prevent fraud, money laundering, and unauthorized activity.
• To personalise your betting experience and send you relevant offers.
• To resolve technical issues on the platform and improve our services.
• To fulfill legal obligations and meet regulatory requirements.
• To promote responsible gaming and alert users who may be at risk of developing a gambling addiction.
• To send important service updates and security notifications.

Ku77 does not sell your personal data. However, it may be shared with specific third parties in the limited circumstances outlined below:

• Payment Processor: Only the information necessary to complete transactions is shared with Mobile Banking, Nagad, or crypto platforms.
• Identity Verification Service: Identity information is shared with licensed verification agencies as part of the KYC process.
• Cybersecurity Partner: IP and device data may be shared with analytics firms for fraud detection purposes.
• Legal Authorities: ku77 is required to provide relevant information in response to court orders or lawful government requests.
• Business Succession: In the event of a change in ku77's business operations, data may be transferred to the new controlling entity.

All third-party partners are contractually obligated to comply with ku77's privacy standards and may not use your information for their own purposes.

Ku77 uses cookies and similar technologies on its website. Cookies are small data files stored in your browser. We use the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions and ensuring account security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language and theme.
• Analytics Cookies: Used to understand which pages are visited most frequently, so we can improve our services.
• Marketing Cookies: Helps show you relevant offers based on your interests.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect how the website functions.

How long ku77 retains your data depends on the type of information and the purpose it was collected for:

• All registration data will be retained for as long as your account remains active.
• Even after an account is closed, certain data may be retained for up to 5 years to meet legal requirements.
• Transaction records are retained for a defined period in accordance with financial regulatory requirements.
• Any unnecessary data is deleted as promptly as possible upon user request.

To protect your data, ku77 follows industry-standard security technologies and practices:

• All data transmissions are encrypted using 256-bit TLS/SSL protocol.
• Sensitive data (passwords and payment details) is stored in encrypted form in our database.
• Automated alerts are triggered if unusual login activity or transactions are detected on your account.
• Two-factor authentication (2FA) is available for added account security.
• Regular cybersecurity audits and penetration testing are conducted.
• Server infrastructure is hosted in secure data centers with 24/7 monitoring.

However, no data transmission over the internet can be guaranteed to be 100% secure. Use a strong password to protect your account and never share it with any third party.

As a ku77 user, you have the following rights: